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There are many types of lenses and brands available, with pros and cons for each type. Read on to learn more about what contacts Hubble offers.
Hubble sells its brand of daily contact lenses online and direct to consumers. Their business is based on a subscription service and costs $ 36 per month.
The company was critical in recent years on product quality.
The pros of Hubble
- The monthly subscription model could mean around $ 1 per day for your contacts.
- The lens packs and boxes are 100% recyclable.
- For some, the monthly subscription model can be too prescriptive and difficult to reverse.
- The quality of the contacts has been questioned by healthcare professionals and reviewers, who report the adverse effects of using the contacts.
- The choice of contact lenses is limited.
Hubble contact lenses are manufactured by St. Shine Optical, a Food and Drug Administration (FDA) approved contact lens manufacturer.
The lenses are made with a high quality hydrogel material called methafilcon A, and their daily, or daily contacts, offer 55% water content, UV protection and a thin edge.
Hubble offers contacts ranging from +6.00 to -12.00, with a base curve of 8.6 millimeters (mm) and a diameter of 14.2 mm, which is only suitable for certain wearers of contact lenses. contact.
Q. What is methafilcon A and why is it important for contact lenses?
Methafilcon A is an older contact lens material that was first approved for use in contact lenses by the FDA in 1986. Technology has changed a lot since then and one of the big changes is the breathability of the lenses. lentils. This is the amount of oxygen that the lens lets through to the eye and is measured in a value called DK. The higher the DK, the more oxygen there is in the eye. Methafilcon A has a DK of 18 while most newer lenses on the market have a DK above 100. More oxygen is healthier for the eye and leads to fewer complications over time.
– Ann Marie Griff, OD
The answers represent the opinions of our medical experts. All content is strictly informational and should not be taken as medical advice.
Hubble is based on a monthly subscription model. For $ 36 per month, you will receive 60 contact lenses. Shipping and handling charges are an additional $ 3.
Hubble offers you a really good deal: with your first shipment, you will receive 30 contact lenses for $ 1.
Your card will be charged each time your lenses are shipped, but it is possible to cancel your subscription by phone or email. Hubble does not take insurance, but the receipt can be used to request a refund from your insurer.
Hubble offers one type of product, which makes the ordering process fairly straightforward. As of this writing, new customers can sign up for their first “free” shipment ($ 1 for 30 lenses), after which they receive shipments of 60 lenses every 28 days for $ 36.
Customers will need their prescription and the name of their doctor to order.
If you don’t have your physical prescription handy, you can list your potency for each eye and select your doctor from the database so that Hubble can contact them on your behalf.
After setting up your subscription, you can change the frequency of your shipments.
About your prescription
Keep in mind that your prescription includes the brand of contact lenses and the material recommended for you.
The wattage, base curve and diameter of your contacts should also be part of your prescription.
Does Hubble sell contacts from other brands?
Hubble doesn’t sell other contact brands, but through its sister site, ContactsCart, they offer several top brands including Acuvue, Biotrue, and Air Optix.
Get your order
Hubble uses economy shipping via the US Postal Service, which takes around 5-10 business days, according to their website.
What is Hubble’s return policy?
Hubble does not offer returns on their contact lenses, but they do encourage customers to contact them if there is a problem with their order.
Keep in mind that for regulatory and safety laws, companies cannot take back open contact packages from customers. Some companies will offer refunds, credits or exchanges for unopened and undamaged boxes.
Hubble reviewers question the quality of their contact lenses, noting that methafilcon A is not the most up-to-date material.
Some users report a burning sensation and dryness when wearing contact lenses.
Other reviewers complain that Hubble’s offerings are too limited and that an 8.6mm base curve and 14.2mm diameter does not cover the full range of vision correction needs.
This is linked to another complaint that Hubble is not calling to properly verify prescriptions with doctors.
In 2017, the American Optometric Association (AOA) even sent letters to Federal Trade Commission (FTC) and the FDA Radiological Equipment and Health Center asking them to investigate Hubble contacts for possible prescription check irregularities.
This claim is not unimportant, as it is illegal to provide contact lenses to customers without a verified prescription. This is because the needs of each patient vary, not only in terms of the vision correction needed, but also in terms of the type and size of contact recommended for each eye.
For example, if you have dry eyes, your doctor may require contacts with a lower water content percentage to prevent your eyes from drying out.
In the Letter 2019 At the FTC, the AOA cited several direct quotes from doctors detailing the consequences of patients wearing Hubble contact lenses that did not meet prescribing requirements, including keratitis, an inflammation of the cornea.
Difficult to cancel the subscription?
The ratings of their customers on the Trustpilot average 3.3. stars and address most of the issues above, with a model of customers reporting that it was difficult to cancel their subscription. Hubble does not offer a way to cancel online. It is only possible to cancel by phone or e-mail.
Hubble’s subscription service offers a much cheaper alternative to contact lens wearers, and the positive reviews reflect that. However, their reputation is far from clear.
There are other well-known players in the online contact lens retail space. Some alternatives to Hubble include:
- 1-800 contacts. 1-800 contacts is known for its competitive prices and offers many brands and types of contacts. Learn more.
- Discount contacts. Discount contacts is known for its wide selection of brands at competitive prices. Learn more.
- Eyeconic. Founded by vision care insurance provider VSP, Eyeconic takes out insurance with VSP, MetLife and Cigna Vision. Learn more.
- LensDirect. LensDirect offers a discounted subscription program that lets you choose your contact lenses and how often you want them delivered. Learn more.
You can always work directly with an ophthalmologist for your contacts. Many offices can set up contact refills by mail. Need an ophthalmologist? Find ophthalmologists near you.
If you’d like to try Hubble’s Contacts, ask your eye doctor if they think it’s a good brand for you, and make sure you have an up-to-date prescription on hand when you sign up for the subscription. The office where you obtained your prescription is required to give you a copy if you request one.
Launched in 2016, Hubble is a relatively new company in the contact lens space, offering a subscription service for their brand of contacts at an extremely competitive starting price.
But ophthalmologists point out that there are other contacts made with better and newer lens materials that are safer and healthier for people’s eyes than the methafilcon A found in Hubble lenses.
Although the company is relatively new, eye health professionals say the lens material it is built on is outdated.